If you want to discontinue using Wingify, you can cancel your Wingify subscription from the Wingify app directly. You will not be billed anymore once the subscription is canceled successfully.
Post successful cancellation, once the retention period expires, we will initiate the process to delete your account and the corresponding data from our servers. To know more, refer to Wingify Terms and Conditions.
For the first 45 days post-expiry of your account, Wingify does not perform any action. But, in the next 46 to 90-day period, the following happens:
- Permanent deletion of all your past data associated with your workspaces.
- All additional workspaces and associated users will also be deleted.
- Keeping Wingify SmartCode on your codebase will not fetch the campaign settings, as the campaigns will be deleted when the account is deleted.
To cancel your subscription:
- Log in to your Wingify account.
- Click the gear icon ⚙ on the top right.
- From the navigation menu on the left, click Subscription and Invoices > My Subscription.
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Click the ellipsis icon on the right and then click Cancel Subscription.
In the Reason for cancellation field, specify the reason for canceling your Wingify Subscription.
- Click Raise a cancellation request. A confirmation pop-up appears.
- To confirm your request, click Ok on the confirmation pop-up.
Need more help?
For further assistance or more information, contact Wingify Support.