Manage Subscription & Invoices

This article covers the following:

• Access the Subscription & Invoices Section 
• Key Features of Subscription & Invoices Section 
  • My Subscription 
  • Subscription Details 
    • MTU Usage 
    • Tracking Active Add-ons 
• Invoice History 
• Visitor Allocation 
• Billing Profile

The Subscription & Invoices section in Wingify offers users a streamlined way to manage their account. It provides a consolidated view of subscription plans, MTU usage, invoices, and billing details—all in one place.

Key features include:

• Real-time subscription insights: View active plans, renewal dates, and add-ons.
• Usage tracking: Monitor monthly MTU usage and analyze historical trends.
• Billing management: Access past invoices, update billing information, and export data as needed.

This section simplifies subscription management, ensuring users have full visibility and control over their plans and payments.

Access the Subscription & Invoices Section

1. Log in to your Wingify workspace.
2. Navigate to the Profile menu in the top-right corner and select Settings.
3. Go to Subscription & Invoices > My Subscription. 

Key Features of Subscription & Invoices

My Subscription

This section provides a quick snapshot of your current subscription status and usage. The My Subscription section displays:

• Active Products: See all active subscriptions tied to your account, including associated products.
• Plan Details: View the plan you are on (e.g., Pro, Growth) and renewal dates.
• Add-ons: Identify additional features, such as Reporting Plus or Mutually Exclusive Groups, that enhance your plan.
• Product-level vs. Account-level Add-ons: This distinction helps you track whether the add-ons apply to specific products or your entire account.

Example: If you're subscribed to the Enterprise Plan for Wingify Testing—Web, you will see the product name, MTU consumption, and up-to-date information.

Subscription Details

To view specific subscription details for each product, follow these steps:

1. Navigate to the Profile menu in the top-right corner and select Settings.
2. Go to Subscription & Invoices, where you'll see a left-side navigation menu.
3. Click on the specific product listed in the left sub-navigation to view the subscription details for that product.

On the product-specific page, you’ll see key subscription details, including:

• Plan: This shows the active subscription plan for that particular product (e.g., Pro, Enterprise).
• Next Renewal Date: Find the upcoming renewal date here to stay informed and avoid surprises.
• Billing Frequency: This field tells you how often your account is billed (e.g., monthly, quarterly, etc.). This helps you understand your payment cycles and anticipate when payments will be processed.
• Add-ons Count: The total number of active add-ons for the selected product is displayed here. This section provides a quick reference to check how many additional features or services are linked to your subscription.

This allows you to easily access and manage the details of individual product subscriptions associated with your account.

MTU Usage Tracking

MTU (Monthly Tracked Users) is a metric that shows how many users are tracked during a given period. This feature helps you ensure you don't exceed your usage limits.

• MTU Consumed: Displays the Monthly Tracked Users (MTU) usage and the total available limit (e.g., 0 of 120K since Nov 9, 2024).
• Usage Insights: A graphical representation helps you see trends over time, making it easy to understand your consumption patterns.
• Granular Data View: Toggle between daily and monthly views to get detailed or aggregated consumption data.
• Historical MTU Data: You can access previous billing cycles to track usage trends and adjust your subscription as needed.

Tip: Review this section regularly to ensure you're using your MTU efficiently.

Active Add-ons

Active add-ons enhance your subscription by adding extra features. This section displays:

• Name: The name of the add-on (e.g., Mutually Exclusive Groups, Reporting Plus).
• Start Date: When the add-on was first purchased or activated.
• Validity: Expiry date of the add-on or renewal details.

This section helps you manage your additional features and understand when renewals or expirations will occur.

Invoice History

Here you can track all financial transactions related to your subscription and add-ons.

• View All Invoices: You can view a list of all past invoices, organized by product or add-on.
• Filtering Invoices: Use filters like Invoice ID or Amount to quickly find specific invoices.
• Download Invoices: Save a copy of any past invoice for your records.
• Export CSV: Export invoice data to a CSV file for further analysis or offline storage.

Note: Currently, only invoices from online payments are available; invoices from wire transfers will be accessible soon.

Visitor Allocation

You can allocate visitors to your workspaces based on traffic volume and requirements. The administrator of the main workspace can create additional workspaces and define visitor traffic allocation for each workspace.

This section displays visitors allocated to the main workspace and the other workspaces (if any) for all Wingify products (except Wingify Engage).

For more details on allocating visitors to workspace, you can refer to this article on Visitor Allocation.

Billing Profile

Your Billing profile section holds crucial details related to your account’s financial management:

• Billing Information: Update your personal billing details, such as your name, phone number, billing address, and payment method.
• Saved Credit/Debit Cards: You can view and manage your stored payment options for future transactions.

For more details on updating your billing profile, you can refer to this article on billing information.

Need more help?

For further assistance or more information, contact Wingify Support.