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Overview
Deleting your Wingify account is a non-reversible action. Once deleted, all your account data and associated information will be irretrievably lost.
Note:
- Only the account owner can delete a Wingify account.
- The Delete Account option is available only for users on Free Trial plans.
- For accounts on the Free Trial plans, account deletion requires a security token (an 8-digit OTP) for authentication.
- If you’re on a Growth, Pro, or Enterprise plan, please contact Wingify Support to initiate the deletion process. The request will be processed only after successful authentication.
How to Delete Your Account
To delete your account on the Free trial plan:
- Navigate to the Profile menu in the top-right corner and select Settings.
- Go to Subscription and Invoices > My Subscription.
- Click the ellipsis icon on the right and then click Delete Account.
- Enter the reason to delete your account and click Delete Account.
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A confirmation pop-up window appears. Click Send Security Token to authenticate your request.
Info: Once you click on Send Security Token, a security token (an 8-digit OTP) with a 10-minute validity period is sent to the registered owner's email address. - In the Security Token field, enter the security token. If you did not receive the security token or if it has expired, you can resend it using the Resend Security Token option. You can generate a maximum of 10 tokens in 24 hours.
- To confirm your request, click Yes, delete the account.
Once you provide a final confirmation, your Wingify account will be permanently deleted within 5 seconds, and you will be logged out.
Once the account is deleted successfully, the account owner and admins will be notified via email.
Need more help?
For further assistance or more information, contact Wingify Support.