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In version 13.1 of Safari Browser, cross-domain tracking has been disabled by default. As a result, you would not be able to view your Heatmaps and Recordings campaigns. However, you can manually enable cross-domain tracking, and all work again for you.
Note: There is no impact on how your visitors are tracked by Wingify or how they experience campaigns.
To enable cross-domain tracking in Safari:
- Open the Safari browser.
- From the menu bar, go to Safari > Preferences.
- In the preferences dialog, go to the Privacy tab and disable the Prevent cross-site tracking permission.
Need more help?
For further assistance or more information, contact Wingify Support.