How to Opt-Out of Wingify?

This article covers the following: 

• Different ways to opt-out of Wingify: For Website Visitors and For Website Owners
• How to disable the opt-out confirmation pop-up?
• How to opt-out of mobile app tracking?

Different ways to opt out of Wingify: For Website Visitors and For Website Owners. What to do if you opted out by mistake? How to disable the opt-out confirmation pop-up? How to opt-out of mobile app tracking?

Wingify is committed to transparency and the choice of visitors to opt-out of getting tracked by Wingify. However, please be assured that Wingify never tracks your personal data or information. Please check our privacy policy to understand our data policy in detail.

Let's learn how you can opt-out of Wingify:

For Website Visitors

If you are a website visitor, you can opt-out of Wingify using either of the following options:

1. Using the GENERATE OPT-OUT LINK Option If you wish to opt-out of Wingify tracking on a particular website, use the GENERATE OPT-OUT LINK option present here. All you need to do is enter the website URL, click GENERATE OPT-OUT LINK button, and the link to opt-out of Wingify is generated.

   NOTE: As soon you paste the generated opt-out link in your browser and hit enter, a confirmation pop-up indicating You have successfully opted-out of Wingify for this website appears. If you do not want this pop-up to appear, refer to the Disable Opt-Out Confirmation Pop-up section for the next steps.

2. Using the DISABLE Wingify Button If you wish to opt-out of Wingify tracking on all websites, use the Disable Wingify option present here. All you need to do is click the Disable Wingify button, and you're done.

   NOTE: Once you've disabled Wingify, a cookie gets created in your browser settings to identify and stop tracking further visits. However, if you wish to enable Wingify again, click on the ENABLE Wingify button or delete your cookies to opt into Wingify again.

   Opted Out By Mistake? If you opted out of Wingify by mistake and wish to opt-in again, visit the page where you wish to start Wingify tracking and delete the cookies.

For Website Owners

If you are a website owner, you can make your visitors opt-out of Wingify using either of the following options:

1. Using the GENERATE OPT-OUT LINK Option: Go to https://wingify.com/opt-out/, enter the website URL you do not want to be tracked on in the Website Address field, and click the Generate Opt-Out Link button. Also, share the generated link with your visitors who want to opt-out of Wingify.
2. Using the Opt-Out API: If you are a website owner, you can use Wingify’s opt-out API to honour the tracking consent of your visitors.  There are two versions of the Wingify’s opt-out API. Let's take a look at each of them and find out which one to use when. If you opt-out a visitor who has become a part of a specific campaign and whose visit was recorded before the opt-out API was fired, the conversion rate will be impacted.

• The Opt-Out API Use this API when you want to opt a visitor out of Wingify tracking and don't want to show the campaign changes. When you fire this API, all Wingify cookies are deleted, and Wingify stops visitor tracking immediately. If the visitor returns to the page, he will still not be considered for Wingify tracking. Therefore, he won’t see any campaign changes on his return visits.
• The Opt-Out API with Wingify Experiences Maintained Use this API when you want to opt a visitor out of Wingify tracking but still intend to show the experience (campaign changes) which he/she had seen earlier. For example, a visitor has seen a variation of a specific campaign, and you now want to opt him out of Wingify tracking while showing the same variation to the visitor on his return visits. When you fire this API, Wingify stops visitor tracking immediately. However, the visitors continue to see the same variation that they were previously a part of. For example, a promotional banner widget added to your campaign is visible to a specific visitor, and the opt-out API is called with the maintainExperiences: true parameter. Next time, when the same visitor lands on the website, the promotional banner will still be visible to the visitor, but Wingify will not collect any data. For new visitors, there won’t be any previous experience. Thus, we will not show any experience to them, and there will be no tracking. NOTE: If you have a Wingify Survey live on your website, a returning visitor will see it even if he uses the opt-out API without any parameters.Wish to opt-in a previously opted-out visitor? Use our Opt-in API; see the next section.
• The Opt-In API Use this API when you wish to opt-in visitors for Wingify Tracking. As soon as this API is fired, Wingify first deletes the opt-out cookie (if the returning visitor opted-out previously), and from the very next visit or page refresh, Wingify starts visitor tracking.

How to Disable Opt-Out Confirmation Pop-up?

At times, you do not want the opt-out confirmation pop-up to appear, maybe due to some of your QA team’s requirements. To cater to this, Wingify has a simple way to achieve this via a query parameter. All you need to do is append &wingify_disable_alert in the generated opt-out link and hit enter; the confirmation pop-up will no more appear, and you will get opted-out of Wingify successfully. 

For example, if your opt-out link is http://example.com?wingify_opt_out=1 and you do not want a confirmation pop-up to appear, then append &wingify_disable_alert in the URL and hit enter http://example.com?wingify_opt_out=1&wingify_disable_alert.

How to Opt-Out of Mobile App Tracking?

• For app users: Contact your application owner/developer to opt-out of Wingify.
• For iOS app owners:
  1. Call the opt-out method to opt-out using [Wingify setOptOut: YES];
  2. To opt-in again, call the method using [Wingify setOptOut: NO];
• For Android app owners:
  1. Call the opt-out method to opt-out using Wingify.setOptOut(true);
  2. To opt-in again, call the method using Wingify.setOptOut(false);