Wingify Surveys FAQs

Is there a limit on the number of responses?
Yes. based on your plan, there are limits to the number of surveys you can create and the number of responses you can collect.

NOTE: Wingify calculates the survey quota as Sampled MTU x Plan duration (in months). For example, if you have purchased the plan for 12 months and your monthly research quota is 1 million, your total survey quota will be 12 million for the entire duration of the plan (in this case, 12 months). You can check your Sampled MTU quota in Settings > Subscription & Invoices > Wingify Insights - Web section. 
Can I trigger a survey for a specific variation of an existing A/B Test campaign in Wingify?
Yes, using a custom trigger, you can display a survey for a specific variation of an existing campaign in Wingify.

Use the following code snippet in the custom trigger:

• Accounts created before June 14, 2026
• Accounts created on/after June 14, 2026

function() {
 window.VWO = window.VWO || [];
 VWO.push(['onVariationShown', CAMPAIGN_ID, VARIATION_ID, function() {
   executeTrigger();
 }])
}

function() {
 window.Wingify = window.Wingify || [];
 Wingify.push(['onVariationShown', CAMPAIGN_ID, VARIATION_ID, function() {
   executeTrigger();
 }])
}

NOTE: Replace CAMPAIGN_ID and VARIATION_ID with your campaign id and variation id, respectively. Goal ids are available in the report against each goal name. So goal G1 has a goal id of 1, goalG2 has an id of 2, and so on. Variations ids, too, are available in the report against the variation names. So variation v1 has a variation id of v2 (Control has the variation id of 1), and so on.

How does quota consumption work for surveys?
The survey quota is based on the number of survey responses you purchase, and the count is considered for all submissions (partial and complete). This means Wingify counts a response as soon as a visitor starts taking a survey and answers at least one question, even if they don’t complete or submit the entire form.

Note: Quota consumption for surveys does not depend on your account's visitor sampling. For every successful survey submission, one visitor count is shown on the report

See the table below for detailed insights on survey tracking.
 

Can I trigger a survey when a visitor converts for an existing goal in Wingify?
Yes, using a custom trigger, you can display a survey to a visitor if they convert for an existing goal in Wingify. You can use the following code in the custom trigger to display a survey if a goal is converted for an existing campaign in Wingify. 

• Accounts created before June 14, 2026
• Accounts created on/after June 14, 2026

function() {
 window.VWO = window.VWO || [];
 VWO.push(['onGoalTrigger', CAMPAIGN_ID, GOAL_ID, function() {
   executeTrigger();
 }])
}

function() {
 window.Wingify = window.Wingify || [];
 Wingify.push(['onGoalTrigger', CAMPAIGN_ID, GOAL_ID, function() {
   executeTrigger();
 }])
}

NOTE: Replace CAMPAIGN_ID and GOAL_ID with your campaign id and goal id, respectively. Goal ids are available in the report against each goal name. So goal G1 has a goal ID of 1, goal G2 has ID as 2, etc. Variations IDs are available in the report against the variation names. So variation v1 has a variation id of v2(Control has the variation id of 1), and so on.