Who is a subscriber?
Every user who clicks Allow on the Opt-in option on your website and subscribes to receive notifications is assigned a unique Subscriber ID. You can read more about determining the Subscriber ID of a visitor here.
Can I export my list of subscribers?
Yes, if you are on the Pro or Enterprise plan for Wingify Engage, you can export your list of subscribers anytime. You can find out how to export it here.
Every subscriber has a Google Registration ID, which is required if you want to move to a different notification service provider. This Google Registration ID is associated with Wingify Engage's unique Subscriber ID, which you can get using our JavaScript API.
Also, to export your subscriber list, we recommend creating your own FCM keys as soon as you start using Wingify Engage. FCM keys are required by Google to send notifications. Before you create and add your own FCM keys to the Wingify Engage dashboard, we allow you to send notifications using Wingify Engage’s FCM keys.
Wingify Engage’s FCM keys are used by all Wingify Engage customers that have not created their own FCM keys yet. Also, FCM keys are associated with an Encryption key. One cannot be used without the other.
Hence, to avoid notifications being sent to all subscribers of Wingify Engage customers and to maintain their privacy and security, we cannot share the Encryption Key.
Need more help?
For further assistance or more information, contact Wingify Support.