How to Download My Subscriber List

Customers on Pro and Enterprise plans can download their subscriber list from the Wingify Engage (formerly PushCrew) dashboard.

Here’s how:

1. Log in to your Wingify Engage (formerly PushCrew) dashboard. Click the Reports tab.
2. Click the Download button. You should be able to see a Success message informing you that the subscriber list will be sent to your registered email ID.
3. In a few minutes, you should receive an email at the email address registered with Wingify Engage (formerly PushCrew), along with your Subscriber list, which would look something like this. In case you have a large subscriber base, please wait for up to 30 minutes to get the list.

There will be four separate links to download subscriber lists for Chrome, Firefox, Safari, and Edge.

Your subscriber list will be in the form of a .csv file with the following information:

1. Subscriber ID: Every user that clicks on ‘Allow’ and subscribes to notifications from your website is assigned a unique Subscriber ID
2. Subscription ID: This is sent by the browser push service when a user subscribes successfully
3. Subscription: This is a set of the Subscription ID and the push service endpoints, including authorization keys
4. GCM_Sender_ID: It is Google Cloud Messaging's unique ID with which your subscribers are latched. It would be null for other browsers.
5. Created_Time_Stamp: This is the timestamp of when a user subscribed to push notifications
6. Platform: This is the platform on which a user subscribed
7. Browser: This is the browser on which a user subscribed
8. Version: This is the browser version on which a user subscribed

If your account does not have any subscribers added yet or in case no subscribers have been added in the last 15 days, you will not be able to download the subscriber list and will receive an error message. 

Need more help?

For further assistance or more information, contact Wingify Support.