Monitor and Manage Campaigns Across Wingify User Feedback Modules

Overview

Wingify User Feedback consists of two modules, each with its own listing page. These modules include:

• Surveys
• Concept Tests

While each module serves a different purpose, the listing interface, structure, and available actions are identical across both. Surveys help you capture contextual feedback from visitors through in-app surveys with custom triggers. Concept tests allow you to collect early feedback on Figma prototypes or UI mocks to take informed design decisions. In both modules, Wingify displays campaigns in a structured table, allowing you to quickly assess their status, review key metrics, and take actions without opening individual records.

From the Survey or Concept Test listing page, you can:

• View and manage campaigns in a single, structured layout.
• Monitor performance using key metrics such as displayed, attempted, and completed responses.
• Filter campaigns based on attributes such as Status, Creator, Creation and Start Date, Platform, or Labels.
• Customize visible columns to focus on the most relevant data.
• Perform bulk actions such as archiving or deleting campaigns.

The next section outlines how different roles can use the Survey and Concept Test listing pages in Wingify User Feedback.

Role-based Usage Examples for the Wingify User Feedback Listing Pages

Based on their role, different personas can use the Wingify User Feedback listing pages in different ways:

These examples highlight how the listing pages serve as a shared workspace, enabling different teams to manage feedback collection, track engagement, and act on insights.

Access and Navigate the User Feedback Campaign Listing Pages

This section outlines how to access and navigate the listing page for each Wingify User Feedback module. While each module has its own listing page, the structure, layout, and available actions are the same across both modules.

Before you begin, ensure you have:

• An active Wingify account with access to Wingify User Feedback.
• The required user role and workspace permissions to access relevant campaigns. For more information, see Roles and Permissions in Wingify.

To access a module's listing page:

1. From the Wingify dashboard, navigate to Wingify User Feedback and select the module you want to work in:
   • Surveys
   • Concept Tests
     
     Each module opens its own listing page, displaying all campaigns created within that module.
2. Use the Create button at the top-right corner to create a new campaign, or browse the listing table to monitor performance and take actions on existing campaigns.

The following sections describe the actions and features available on the listing page. Unless explicitly noted, everything applies to both modules.

Understand the User Feedback Campaign Listing View

By default, campaigns are displayed in a structured table. Each row represents a campaign, displaying key details in individual columns. Clicking anywhere on a row opens the detailed view or report for that campaign.

Both the Surveys and Concept Tests listing pages share the same set of columns. The following table describes each column:

User Feedback Module Listing Page Columns

Filter Campaigns

Filters help you quickly narrow down or search for campaigns based on specific attributes, especially when working with a large number of records.

To filter campaigns on the listing page:

1. Click Add Filter at the top of the table.

2. Select the filter type from the dropdown. The available filters include:

   Filter	Description
   Status	Filter by campaign state, for example, Running, Paused, or Draft.
   Campaign Creator	View campaigns created by specific users.
   Creation Date	Filter based on when the campaign was created.
   Start Date	Identify campaigns based on their actual start date.
   Labels	Filter using assigned labels or tags for better organization.

3. Choose one or more values for the selected filter. The table updates automatically to reflect the applied filters.

You can apply multiple filters simultaneously to create more refined views, for example, running campaigns created by a specific user within a date range.

Customize Your User Feedback Campaigns Listing Page View

The listing table is fully customizable, allowing you to tailor the view based on your role, analysis needs, or workflow. By adjusting the visible columns, you can focus on the most relevant metrics for your module.

To customize the table:

1. Click the column settings icon (⚙) at the far right of the table header. This opens the column configuration panel, where you can manage the displayed data points.
   • The Active view section shows all currently visible columns.
   • The Available columns section lists additional data points you can include.

   • Drag and drop columns to reorder them based on priority.

     Tip: Place frequently used fields toward the top, so they appear on the left in the table, for quicker scanning.
2. To add a column, select the checkbox next to the desired field from the Available Columns section.
3. To remove a column, clear the checkbox for any active column you no longer need.
4. To revert to the default view, click the Reset icon at the top-right corner of the panel.

Wingify applies changes immediately, allowing you to iterate on your view without disruption.

Perform Bulk Actions on User Feedback Campaigns

The listing page allows you to take action on multiple campaigns simultaneously, helping you manage large volumes of records more efficiently.

You can perform the following bulk actions on selected campaigns:

• Action: Moves campaigns out of the active listing without deleting them. Archived campaigns are retained for future reference but are no longer visible in the default view.
• Delete: Permanently removes campaigns from your account. This action cannot be undone. Deleting a campaign also deletes all associated data.

To manage multiple campaigns at once:

1. Select the checkboxes next to the campaigns you want to modify.
2. Click Archive to move selected campaigns out of the active list, or click Delete to permanently remove them from the account.

Need more help?

For further assistance or more information, contact Wingify Support.