Things to Consider While Working with Goals in Wingify

Note: Wingify Goals are upgraded to a more powerful and unified solution: Metric Reports and Funnel Reports. The legacy Goals feature will be officially deprecated in the coming months.

• Non-Data360 accounts can continue using Goals until they migrate to the Data360 framework.
• New Data360 accounts (accounts created after Feb 25, 2025) will not have access to Goals.
• Existing Data360 accounts will retain access to Goals for a limited time during the transition period.

For more information on the upgraded solutions, refer to Wingify Metric Reports or Funnels in Data360 or contact your Customer Success Manager.

Describes things to consider while you set up Goals in Wingify.

• If the goal URL opens on both HTTP and HTTPS, specify a URL pattern (example: http*://vwo.com) to include traffic from both the protocols.
• If you are using the URL type as URL Starts With or URL contains, remove the trailing slash at the end of the specified URL. Say you are tracking the goal as URL Starts With / URL Contains https://vwo.com/knowledge/. With the slash (/) at the end of the URL, conversions are tracked only for URLs with something after the trailing slash, such as https://vwo.com/knowledge/abc.html. Therefore, to track the goal on https://vwo.com/knowledge/, specify the goal URL as URL Starts With/URL Contains and then type https://vwo.com/knowledge without the slash at the end.
• In case your URL has some special characters. For example, you have Hebrew characters within a URL.  We recommend you to use the encodeURIComponent() method to remove any such special characters from the URL.
• If the goal you are tracking is on a different domain, enable the Cross-Domain tracking option in the test creation process. Cross-domain tracking is possible only for test campaign-related goals and not Goals in Wingify Insights.
• For the Tracks page visit on testing goal, If the goal URL and the test URL are the same, then the goal is tracked only if the visitor refreshes the page or comes back to the goal page after visiting other pages on the website.
• For Tracks revenue on goal, ensure that the Wingify SmartCode snippet, as well as the Revenue Goal code snippet, is added to the page where the goal is being tracked.
• Wingify tracks the Track Page Visits goal as soon as a visitor arrives on the page, but the ‘Track Revenue’ goal is triggered only when the Document Object Model (DOM) is ready.
• If you are tracking the   Track Page Visits goal that redirects to another URL as soon as the user lands on it, you must enter the URL of the page where visitors eventually land. If you define the goal URL on the redirection page, Wingify will not be able to track conversions on time.
• In the case of the Wingify Insights page visit goal, if the audience and conversion URLs are the same, the goal will be activated as soon as the user lands on the website, i.e., at the first visit itself, but for the test page visit goal, we need to refresh the page (in case the campaign and goal URL are the same)