How to Set Up Mutually Exclusive Campaign Groups in Wingify

Overview

Sometimes, you may want to run multiple campaigns for the same cohorts. But you do not want to experiment with all of them with the same visitors. You may wish to keep the campaigns exclusive to one another. This is specifically helpful when you’re looking to experiment with two parameters for their impact on the conversion when exposed to the same population.

For example, one test is running to see the effects of discounts on specific products, while another compares performance when a blanket discount is provided. There is a chance that a visitor can experience variations where they get a discount for specific products and are also presented with a blanket discount from the other test. These visitors have a better upside, and hence you have introduced a bias in both tests.

You can avoid that by making the test mutually exclusive; you can ensure that visitors are shown either product-specific discounts from test 1 or blanket discounts from test 2. This will help ensure that improvements in conversion rates from specific campaigns are attributed correctly to that test.

Using the Mutually Exclusive Groups (MEG) option in Wingify, you can group multiple tests together and keep them mutually exclusive. By ensuring that your visitors are not exposed to multiple tests running on the same page/screen, you can keep the reports clean, attribute the change in conversion rate to the correct test, remove bias, and avoid overlapping visitors across tests.

Evaluation of Mutually Exclusive Groups in Wingify

When a visitor lands on a page where a Mutually Exclusive Group (MEG) is active, Wingify performs the following evaluation:

1. Eligibility check: When a visitor lands on your site, Wingify checks the URL targeting, segmentation criteria, and traffic allocation for every campaign within the group.
2. Determine the winner pool: The system identifies all campaigns for which the visitor is eligible. If a visitor fails the criteria for one campaign, for example, they do not belong to the targeted segment, they are not excluded from the group. In such cases, they remain eligible for other campaigns in that group.
3. Winner selection: From the pool of campaigns where the visitor is eligible, Wingify selects a single winner based on your configuration:
1. Random: Wingify randomly selects one campaign from the eligible pool.
2. Advanced (Priority): Wingify selects the campaign with the highest priority, for example, P1, that the visitor is eligible for.
3. Advanced (Weightage): Wingify selects a winner based on the percentage weights assigned to the eligible campaigns.

This simultaneous evaluation ensures maximum participation. A visitor is only excluded from the group if they fail the eligibility criteria for every single campaign included in that group.This behavior ensures that failing to qualify for one campaign does not prevent a visitor from participating in another campaign within the same group for which they are eligible.

Many times, you happen to set up multiple tests on the same page/screen and want them to run simultaneously. In such cases, a visitor on the page/screen can become a part of multiple tests running on the same page/screen, and the visitor data is collected from all the test reports.

For example, let's say you want to run a test by changing the colour and position of your primary CTA button on the homepage to make it more prominent on the page/screen. Simultaneously, you also want to run another test on the same page/screen by changing the page’s headline to test if an idea is communicated effectively to the users.

In such a scenario, if you run both tests simultaneously to track the increase in engagement on the page/screen, you would not be sure which change delivered positive or negative results. In other words, you can not say accurately which set of changes had the maximum impact. Creating mutually exclusive groups allows you to run these tests without overlapping visitors' data between the tests.

For unrelated tests, it does not matter if your visitors become a part of more than one test. However, if the tests are related, you may want to keep the visitors exclusive to each test when you are:

• Running multiple tests on the same page/screen
• Running multiple tests on the same funnel where there is a possibility of visitor overlap (like checkout or form pages)

Create a Mutually Exclusive Group

You can create a mutually exclusive group of campaigns at the following two places in Wingify:

From Account-level Settings

The Campaign tab on the Settings page has a section dedicated to creating mutually exclusive campaign groups. To create a mutually exclusive group from here, perform the following steps:

1. Click the Profile icon from the top right corner, and go to Settings > Campaign.
2. Under the Mutually Exclusive Groups section, click + Create mutually exclusive group.
3. In the popup that appears, enter a name for the group by clicking on the Edit group name icon.
4. Under the Platform section, choose the platform for which you’re creating the mutually exclusive group. You can choose from the following:
   • Website - Allows you to apply the group for website-based campaigns such as A/B test, Split test, Multivariate test, Personalize, and Rollouts.
   • Mobile - Allows you to apply the group for mobile app A/B testing campaigns.
   • Feature Experimentation - Allows you to create a group for feature flag rules such as rollouts, testing, or personalize.
5. For Mobile platforms, simply select the campaigns to be included as members of the mutually exclusive group using the dropdowns under the Select campaigns section. You need at least two campaigns to form a group. To add more, click Add Campaign. You can add a maximum of 30 campaigns in a group. Finally, click Create.

6. For Feature Management platforms, select the rule that should be a part of the group. You need at least two rules to form a group. To add more, click Add Rule. From the Visitor allocation dropdown, choose between Random and Advanced type.

   Note: Every visitor becomes part of only one rule, if not already assigned to one.
7. The Select campaigns section for a Website platform allows you to add the campaigns to the mutually exclusive group in the following ways:
   • Random - This is the default option. When this option is selected, visitors are evaluated against all campaigns in the group. If a visitor fails the eligibility criteria for one campaign, they are still considered for other campaigns in the group for which they do qualify. From the pool of campaigns where the visitor is eligible, Wingify randomly selects one to serve.

   • Advanced - Through this, you can configure the distribution of the eligible visitors to the added campaigns by prioritizing or assigning weightage to them. 

     Note:

     • Wingify checks all campaigns in the Mutually Exclusive Group (MEG) simultaneously to determine whether a user qualifies based on the page they are on, the segmentation criteria, and the traffic allocation. After validation, Wingify selects a single campaign to execute for the visitor based on your chosen allocation method (Random or Advanced).
     • The visitor allocation will be carried out for the visitors if they are not already part of any of the campaigns in the group.
8. If you want to use the Random option, you can simply include all the campaigns that you intend to have as members of the group by selecting them from the dropdowns. You must have a minimum of two campaigns to form a group. To add more, click Add Campaign. You can add a maximum of 30 campaigns in a group. Finally, click Create.
9. If you wish to tailor the distribution of eligible visitors to the campaigns, select Advanced from the Visitor allocation dropdown.
10. Upon doing so, you will be able to see the following sections:
    • Priority - You can use this option to prioritize your campaigns, by which the campaigns based on the order of priority will be served to the eligible visitors. Wingify checks the priority list (P1, P2) against the list of campaigns the visitor is eligible for. The system serves the highest-priority campaign from the eligible winner pool. If a visitor is not eligible for P1, the system automatically evaluates them for P2, and so on.

    • Weightage - If you do not want to prioritize your campaigns or you have a bunch of campaigns that are prioritized and another bunch to be served randomly based on their weightage, you can use this option.

      Info: The visitors will be served the campaigns with the priority starting from the first in the list of campaigns under the Priority section, passing down to the ones in the Weightage section. The priority is denoted by P1, P2, P3,... By default, the Weightage section is assigned P1. It gets updated as campaigns are added under the Priority section. 

      For example, consider that a new visitor arrives at your website and is found qualified for one or many campaigns in a mutually exclusive group. If the visitor qualifies for at least one of the campaigns in the Priority section, the first matching campaign will be served to them. If the visitor qualifies for only the Weightage section, they will be served a campaign randomly and based on their assigned weightage. 

      Note: In Feature Experimentation, suppose a rule from a mutually exclusive group is selected for a visitor. Based on their qualifications, Wingify compares it with other testing rules. If it matches, the visitor is included in the campaign and shown a variation. If not, the visitor is excluded, and no variation is shown
11. To add campaigns under the Priority section, click Add Campaign. By default, the last added campaign will be given the last priority. But you can change the priorities by dragging the campaigns to move them up and down on the list.

12. For the campaigns in the Weightage section, you will be able to assign weightage to the campaigns using the slider or by directly entering the percentage of weightage. These campaigns will be served to visitors based on the weightage assigned to them, given that the visitors do not stand eligible for the campaigns in the Priority section. To reset the weightage distribution to split equally among the campaigns, click Reset to split equally.

    Info: You can still create a group with only the campaigns in the Weightage section.

13. To delete a campaign from the list, use the Delete icon corresponding to that.

From Campaign-level Settings

You can add a campaign to a mutually exclusive campaign group at any time. You can perform this operation on a new campaign or an existing campaign. You can also create a mutually exclusive campaign group here.

To add your campaign to a mutually exclusive group, perform the following:

1. In the last step of the campaign creation process, go to Configuration > More configurations > Mutually Exclusive, and select Add to mutually exclusive group.
2. From the dropdown, you can either select an existing mutually exclusive group to which you want to add the campaign or create a new group altogether by clicking on Create a mutually exclusive group.
3. If you want to add the campaign to an existing mutually exclusive campaign group, click Save after selecting the group from the dropdown.
4. If you have clicked on Create a mutually exclusive group to create a new group, a pop-up appears where you configure the visitor allocation and select the campaigns to include in the mutually exclusive campaign group.
5. You can add more campaigns to the group by clicking on Add Campaign.
6. To delete a campaign from the group, use the corresponding Delete icon that appears along the dropdown.
7. Finally, click Create.

Need more help?

For further assistance or more information, contact Wingify Support.